Please go to Account Settings --> API & Tracking code --> Copy the code you see on the page and paste it on the backend of the website. Then go to the Live chat module on EngageBay, click on Chat widget and Enable chat widget. Scroll down and click the Save Changes button.
Once done, please reload the website and you would see the chat widget. You can initiate a chat and you would receive it on the Conversations tab on the live chat module.
enable chat widget