Custom domain option allows you to publish the landing pages that you build through EngageBay to your own domain to make sure these pages look more like part of your website
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FAQ's
- How to remove contacts from a static list?
- Can we remove the address from the footer of the emails?
- Email broadcast shows I have reached my daily limit. Why?
- How to move contacts from one list to another list?
- Can we remove EngageBay branding from the emails?
- How to get my daily email limit increased?
- How to check for email opens, link clicks replies and perform an action?
- What is an ACL?
- How to send Resubscribe email?
- How to find all the Opens from an email broadcast and add them to a static list?
- How to create a ticket from the form submission?
- About Reseller Program
- How to find the contacts who opened the emails and the ones who haven't opened the emails?
- How to send follow up emails?
- How to remove contact from a sequence automatically when the subscriber replies?
- What is Email Validation and how do I validate my contacts/lists?
- Why do my completed tasks don't appear?
- How to update address in the footer of the emails?
- How to remove contacts from a sequence?
- Why do the emails that I test have EngageBay Inc as the sender name?
- How to use LinkedIn integration to scrape contacts in EngageBay?
- Where can I find my invoices and how to add my address information to the invoice?
- How to embed calendar on the landing page or website?
- How do I remove the email id that is used to send emails?
- Why am I unable to add a user?
- How to send Birthday/Anniversary Greetings?
- How to add a GSuite account that shows the error -"App Blocked" ?
- Why does my landing pages doesn't look good on mobiles?
- What are Hard Bounces and Soft Bounces?
- How to remove contacts from the Workflow?
- How do I find hard bounces / soft bounces / spam complaints / unsubscribed contacts?
- Why does the reCAPTCHA shows the error message?
- Daily Email Sending Limit Restriction
- How to find the contacts who clicked on a link and add them to a list or add a tag?
- How to add score based on email opens and link clicks?
- How to add a reply-to email?
- How to export deals?
- How to remove contacts from the Automation?
- How to install EngageBay Chrome extension?
- How to use Scheduler Node?
- Can we remove the Unsubscribe link from the footer of the emails?
- Why does embedded YouTube video on landing page doesn't work?
- How to export contacts?
- How to get a pdf downloaded after the form is submitted?
- How to create a list of 100 contacts?
- How do I merge contacts?
- What are Branded Emails?
- Why are my users not able to view the contacts?
- Why do sequence stats doesn't update after adding the contacts to the sequence?
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Marketing Documentation
- Web Rules in EngageBay
- Campaigns in EngageBay
- Help Center in EngageBay
- Products Page in EngageBay
- Tasks in EngageBay
- EngageBay File Repository
- Sticky Bars in EngageBay
- Calendar in EngageBay
- Landing Pages in EngageBay
- Livechat in EngageBay
- Preferences in EngageBay
- Sequences in EngageBay
- Lists in EngageBay
- EngageBay Social Suite
- Deals in EngageBay
- WhatsApp conversations in EngageBay
- Workflow in EngageBay
- Proposals in EngageBay
- Activities in EngageBay
- SMS logs in EngageBay
- Sales reports in EngageBay
- Templates in EngageBay
- Companies in EngageBay
- Push Notifications in EngageBay
- Account Settings in EngageBay
- Site Messages in EngageBay
- Contact Management in EngageBay
- Marketing Reports in EngageBay
- Trash in EngageBay
- Forms in EngageBay
- Service Desk in EngageBay
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Sales Module
- How do I customize the columns I want to see on the contacts list
- How do I access deleted contacts and others
- How do I use the saved filters
- Where can I customize the confirmation email
- How do I customize the columns I can see on Deals
- How do I sort contacts
- How to create or import companies
- How to add products
- How to save filters
- How to perform bulk actions
- How to upload my files that can be attached to emails
- How to search for contacts
- How do I edit a contact
- What are the different triggers and how does each of them work
- How to create task types and statuses
- How to add deals
- How to send reminder emails for appointments
- Explain what each of these actions and conditions does
- Creating Appointment Links
- How to set up 2-way sync with your email account
- What are the different actions and conditions under the CRM & Sales tab of the automation builder
- How to create tasks
- How to import Deals
- How to filter deals
- How do we access the reports
- What kind of custom reports can we generate
- How to create a sequence on the sales module
- How to create custom deal tracks
- What is Lead Score
- How do I choose the fields I want to see on the contact form
- How do I sort deals
- How many types of custom fields can I create and use
- How can I create slots
- Difference between Smart and Static list
- How do I generate reports
- What kind of automation can I execute on the sales module
- What kind of bulk actions can I perform on Deals
- What are Activities
- Difference between automation and workflows
- How to filter contacts
- How to change the view on task and deals
- How to create lists
- How do you create workflows
- How to create custom fields
- How do I see users activities on the system
- What type of Bulk Actions can I perform, and how
- How to create Proposals
- How to create or import contacts
- How do I duplicate a contact
- How to configure the calendar
- How do I customize the calendar URL and the calendar page
- How do you create automation on sales
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Marketing Module
- What are the different options on the Settings tab of the Inline form
- What are views, unique views, contact, and conversions
- What can I do on the Change text tab
- Can I send emails directly to a contact
- What are the different triggers for marketing automation and how do they each work
- What is a Broadcast, and how do you create one
- How to create Site Messages?
- Difference between Smart and Static list
- Can I resend the email to the ones who did not open the email
- How do I duplicate a sequence
- What are blocks on template builder
- What is a workflow
- How can I check for opens and other stats
- What are fields
- How to create lists
- What do I exclude lists from a sequence
- What are Activities under marketing
- Difference between Inline and Pop up forms
- What is an RSS broadcast and how to set it up
- Can I save a block and reuse it on another page
- Difference between automation and workflows
- How do I add my social media accounts
- How to schedule posts to social media
- How to remove a contact from an automation
- What are the different options on forms
- What is select filter on broadcasts
- How to build landing pages
- What are sticky bars
- How to add tags
- What is Call to Action on popup forms
- What are hidden fields and how do I use them
- What is custom domain
- What is an email sequence
- How to create a Sequence
- What is automation
- What is an A/B broadcast, and how I create one
- How do I add the form to the website
- What is a web rule
- What are temporary fields
- What are the different options on the Settings tab of the popup form
- What are the different types of Content I can use on landing pages
- How does Web Analytics work
- How to add contacts to the sequence?
- Can I import my own code to create a landing page
- How to add reports to the marketing dashboard
- What are site messages
- How do I set up Push notifications
- What is Look & Feel
- Can I schedule a time for the emails to be sent at
- How to run an SMS broadcast
- How do I add a form to the landing page
- What are the different triggers you can use on an Automation
- What are actions and conditions and how to use them
- What is Style on popup forms
- What is a category for email template
- How do I personalize my emails
- What kind of reports can be generated under marketing
- What are the different types of Content I can use on templates
- How to create sticky bars
- How do I access the reports
- What are the different actions and conditions on the Contact Tab of the automation builder
- How do I customize the URL of the landing page
- How do I create a video template
- Other options under settings
- How to create forms
- How to create or import contacts
- How can I see contacts that submitted a form
- How do I create email templates
- What Is a Validation pattern
- How do I use the email or video templates I created
- Automations in EngageBay
- Can I change the order of emails on the sequence
- Can I import my own code to create a template
- What kind of reports can I generate
- What are blocks on the landing page builder
- How do I enable reCaptcha for my forms
- How do I duplicate a broadcast
- How do I check the stats for a sequence
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Service Module
- How to create a support group
- How do I set up my help center
- How do I choose who the ticket is assigned to
- How to add articles to the help center
- How to set up the service module
- How do I execute a Macro
- How do I customize the look and feel of the help center
- How do I publish the articles
- What is a collection?
- How do I receive tickets on the service module
- How to change the ticket priority or type
- How to set up automation on the service module
- How do I customize the URL of the help center
- What is a Macro and how is it different from automation?
- What are canned responses
- What are Views and how it would help
- How do I add more ticket types, statuses, and priorities
- How do I use a canned response
- How do I assign the ticket to another user
- What would each of the triggers on service automation allow?
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Live Chat
- What details can I ask for before someone initiates a chat
- How can I define my business hours
- Can I disable the chat during non business hours
- What are shortcuts and how do I use them
- How do I enable the chat widget
- Can I show the chat widget when someone clicks on a button on the website
- Where do I receive the chat and how can I answer them
- Can I send an email with the transcript once the chat ends
- How to enable chatbot?
- Can I receive notifications when a new chat is received
- Can I customize the chat widget
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Other Settings
- What is a Smart BCC
- Integrating DocuSign with Engagebay
- How to integrate Google/Outlook/Office 365 calendars
- How do I integrate my Zoom account
- How do I enable Hubspot Sync?
- How to add an email signature
- How to delete the account
- How to set up telephony integration
- How to integrate with Whatsapp
- What is Vanity URL and How to set it up?
- How to authenticate your domain by adding DKIM/SPF
- How to Sync data
- Integration with Zero bounce & Validating the contacts
What is custom domain
About custom domain
Written by Bob Smith
Updated over
month ago
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