Sending customized emails helps enhance your customer experience while controlling your interactions. EngageBay lets you send an automated confirmation email that can be customized as per the requirements. 

i. Go to the Sales dashboard. 
ii. Click on the three dots (...) right next to Calendar. 
iii. From the drop-down menu, select Appointments
iv. Select Preferences from the left side column. 
v. Choose Confirmation Email. You can now edit all kinds of confirmation emails along with rescheduling emails. 
vi. Once done, hit the Save button on the top right.
Confirmation Email