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11 articles in this collection
Written by engagebay
Can I customize the chat widget
Can I disable the chat during non business hours
Can I receive notifications when a new chat is received
Can I send an email with the transcript once the chat ends
Can I show the chat widget when someone clicks on a button on the website
How can I define my business hours
How do I enable the chat widget
How to enable chatbot?
What are shortcuts and how do I use them
What details can I ask for before someone initiates a chat
Where do I receive the chat and how can I answer them