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All FAQ's
FAQ's
78 articles in this collection
Written by Roy
My account is locked. It says too many login attempts. What should I do now?
What is an ACL?
How do I add a contact to the automation?
How to add score based on email opens and link clicks?
What are Branded Emails?
How to do a call broadcast (Auto Dialer)?
How do I cancel my subscription?
How to create categories under Products?
How to change the contacts or deals or companies owner?
How to install EngageBay Chrome extension?
What is conversational Inbox and how do I enable it?
How do I change currency on my account?
Daily Email Sending Limit Restriction
How to add a default country code for phone numbers on the account?
How can I setup default font size, font face and font color on the account?
How do I remove the email id that is used to send emails?
Does deleting a list will also delete the contacts from the account?
How do I duplicate a form?
How do I duplicate a landing page?
Email broadcast shows I have reached my daily limit. Why?
What is Email Validation and how do I validate my contacts/lists?
How to embed calendar on the landing page or website?
Why does embedded YouTube video on landing page doesn't work?
How do I exclude or stop some contacts from sending emails through the account?
How do I add a From Email?
How do I verify the from email address?
How can I add Google Tracking Code / Facebook Pixel Code on the landing pages?
How to add a GSuite account that shows the error -"App Blocked" ?
How do I hide live chat from one of the pages on the website?
How do I find hard bounces / soft bounces / spam complaints / unsubscribed contacts?
How do I merge contacts?
How to change positions of the custom fields or fields on the contact form?
How to create a list of 100 contacts?
How to create a ticket from the form submission?
How to export contacts?
How to export deals?
How to find all the Opens from an email broadcast and add them to a static list?
How to get a pdf downloaded after the form is submitted?
How to get my daily email limit increased?
How to move contacts from one list to another list?
How to remove contacts from a sequence?
How to remove contacts from the Automation?
How to remove contacts from the Workflow?
How to send follow up emails?
How to send Birthday/Anniversary Greetings?
How to send Resubscribe email?
How to update address in the footer of the emails?
How to use LinkedIn integration to scrape contacts in EngageBay?
Why does my landing pages doesn't look good on mobiles?
What are the definations for link tracking in email campaigns?
How do I make calls with EngageBay?
Why are my users not able to view the contacts?
How many lists can I add on my account?
How to find the contacts who opened the emails and the ones who haven't opened the emails?
How to find the contacts who clicked on a link and add them to a list or add a tag?
How to remove contacts from a static list?
Why does the reCAPTCHA shows the error message?
How to reduce hard bounces?
Can we remove EngageBay branding from the emails?
How to remove contact from a sequence automatically when the subscriber replies?
Can we remove the Unsubscribe link from the footer of the emails?
Can we remove the address from the footer of the emails?
How do I remove the EngageBay branding from the forms and landing pages?
How to check for email opens, link clicks replies and perform an action?
How to add a reply-to email?
About Reseller Program
How to use Scheduler Node?
How to integrate with SIP?
Where can I add social media links that appears automatically on email templates?
How do I sync my emails to EngageBay?
How do I integrate with Facebook to sync leads?
Why do my completed tasks don't appear?
Why do the emails that I test have EngageBay Inc as the sender name?
How do I change the timezone on the account?
What are Hard Bounces and Soft Bounces?
Where can I find my invoices and how to add my address information to the invoice?
Why am I unable to add a user?
Why do sequence stats doesn't update after adding the contacts to the sequence?