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FAQ's
Frequenty Asked Questions
34 articles in this collection
Written by Bob Smith
How to get my daily email limit increased?
Increasing your daily email limit
Written by Bob Smith
Updated over 7 months ago
How to add a reply-to email?
Adding reply-to email
Written by Bob Smith
Updated over 9 months ago
How to check for email opens, link clicks replies and perform an action?
Check for email opens, link clicks, replies and perform an action for the email sent using Email Broadcast
Written by Bob Smith
Updated over 9 months ago
Can we remove the address from the footer of the emails?
Removing address from the footer of the emails
Written by Bob Smith
Updated over 9 months ago
Can we remove the Unsubscribe link from the footer of the emails?
Removing unsubscribe link from the emails
Written by Bob Smith
Updated over 9 months ago
What are Branded Emails?
About Branded Emails
Written by Bob Smith
Updated over 9 months ago
Can we remove EngageBay branding from the emails?
Remove branding from the emails
Written by Bob Smith
Created over 9 months ago
What are Hard Bounces and Soft Bounces?
About Hard Bounces and Soft Bounces
Written by Bob Smith
Created over 9 months ago
Why are my users not able to view the contacts?
Users are not able to see the contacts
Written by Bob Smith
Updated over 9 months ago
How to send follow up emails?
Sending follow up emails
Written by Bob Smith
Updated over 9 months ago
How to update address in the footer of the emails?
Update address in the footer of the emails
Written by Bob Smith
Created over 9 months ago
Why do my completed tasks don't appear?
Check completed tasks
Written by Bob Smith
Updated over 9 months ago
Why does embedded YouTube video on landing page doesn't work?
YouTube video on landing pages doesn't work
Written by Bob Smith
Created over 9 months ago
Why do sequence stats doesn't update after adding the contacts to the sequence?
Sequence stats don't update after adding contacts to the sequence
Written by Bob Smith
Created over 9 months ago
Email broadcast shows I have reached my daily limit. Why?
Email broadcast shows I have reached my daily limit.
Written by Bob Smith
Created over 9 months ago
What is Email Validation and how do I validate my contacts/lists?
About Email Validation & Steps to validate
Written by Bob Smith
Updated over 9 months ago
How to export contacts?
Steps to export contacts
Written by Bob Smith
Updated over 9 months ago
How to remove contacts from a static list?
Removing contacts from the static list
Written by Bob Smith
Created over 9 months ago
How to Merge contacts?
Merging contacts
Written by Bob Smith
Created over 9 months ago
How do I find hard bounces / soft bounces / spam complaints / unsubscribed contacts?
Finding hard bounces / soft bounces / spam complaints / unsubscribed contacts
Written by Bob Smith
Created over 9 months ago
Where can I find my invoices and how to add my address information to the invoice?
Steps to find the invoice
Written by Bob Smith
Updated over 9 months ago
How to remove contacts from a sequence?
Steps to remove contacts from a sequence
Written by Bob Smith
Updated over 9 months ago
How to get a pdf downloaded after the form is submitted?
Getting a PDF downloaded after the form is submitted
Written by Bob Smith
Created over 9 months ago
How to remove contacts from the Automation?
Removing contacts from automation
Written by Bob Smith
Updated over 4 months ago
How to remove contacts from the Workflow?
Removing contacts from the workflow
Written by Bob Smith
Created over 9 months ago
What is an ACL?
About ACL. Restricting access to certain features.
Written by Bob Smith
Updated over 7 months ago
How do I remove the email id that is used to send emails?
Deleting "From Email id"
Written by Bob Smith
Created over 7 months ago
Why do the emails that I test have EngageBay Inc as the sender name?
Emails having EngageBay Inc as the sender name
Written by Bob Smith
Created over 7 months ago
How to move contacts from one list to another list?
Moving contacts
Written by Bob Smith
Created over 4 months ago
Why am I unable to add a user?
Unable to add a user
Written by Bob Smith
Created over 4 months ago
Why does my landing pages doesn't look good on mobiles?
Landing pages don't look good on mobile
Written by Bob Smith
Updated over 4 months ago
How to create a list of 100 contacts?
Creating a list of 100 contacts
Written by Bob Smith
Updated over 4 months ago
How to export deals?
Exporting deals to a CSV file
Written by Bob Smith
Created over 3 months ago
How to send Resubscribe email?
How to resubscribe a contact?
Written by Bob Smith
Created over 3 months ago

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